If you place an incorrect order by not fulfilling the above requirements, we are unable to provide a refund. There are certain operators in certain countries that sell phones we can NOT unlock. Please provide your current country and operator, NOT the one you intend to use after unlocking. The IMEI is a 15 digit number that is unique for each handset. There are 2 ways to retrieve the IMEI of your : Either dial *#06# on your phone, or check the sticker underneath the battery of your handset. If your phone doesn’t show any unlocking message and does work with another network SIM, your is NOT SIM locked.īe sure that you send us the correct IMEI. To do this, insert another network SIM and wait for an unlocking message to be displayed. Things to know before unlocking your with Įnsure that your is SIM locked.
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